Terms and Conditions

Welcome to Melissa Journeys! By using our website and services, including tourist guide services, vacation package planning, and online travel agency services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided
Melissa Journeys offers the following services:

Tourist Guide Services: Expert guides for various travel destinations.
Vacation Package Planning: Personalized vacation planning, including transportation, accommodations, and activities.
Online Travel Agency: Booking services for flights, hotels, tours, and vacation packages.

3. User Obligations
By using our services, you agree to:

Provide accurate and complete information when booking a service.
Ensure that all payments are made in full and on time.
Comply with all local laws, travel regulations, and the terms of your bookings.
Not misuse or disrupt the services provided by Melissa Journeys.

4. Booking and Payment

All bookings are subject to availability and confirmation by Melissa Journeys.
Payment for services can be made via secure online payment methods. Payment terms and conditions will be communicated at the time of booking.
You are responsible for ensuring that payment details provided are accurate and complete. If a payment fails or is incomplete, your booking may be canceled.

5. Cancellations and Refunds

Cancellations must be made in accordance with our cancellation policy, which is available at the time of booking.
Refunds are issued based on the terms of the service or package booked. Some services may have non-refundable fees.
Melissa Journeys reserves the right to cancel or modify any bookings in cases of force majeure or unforeseen circumstances.

6. Travel Insurance
We recommend that you purchase travel insurance for your trip. Melissa Journeys is not responsible for any losses or damages incurred during your trip, including cancellations, delays, accidents, or illness.

7. Limitation of Liability
Melissa Journeys is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services, including but not limited to travel disruptions, accidents, or any form of personal injury or property damage. Our total liability is limited to the amount you paid for the services in question.

8. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you consent to our collection and use of your data as described in the Privacy Policy.

9. Intellectual Property
All content, designs, logos, trademarks, and other intellectual property associated with Melissa Journeys are owned by us or our licensors. You are granted a limited license to access and use the website and services solely for personal, non-commercial purposes.

10. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement or responsibility for the content, services, or policies of those websites. We encourage you to review the terms and conditions and privacy policies of any third-party sites you visit.

11. Force Majeure
Melissa Journeys will not be held liable for any failure or delay in providing services due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, or government actions.

12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. Please review these terms regularly to stay informed of any updates.

13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws. Any disputes arising out of or relating to these terms will be resolved in the courts.

14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us [email protected].